If a client’s wallet or physical card is lost or stolen, the physical card can be stopped on the bank’s app and the virtual card will continue to work, which means clients are not stranded without any means of payment.There is no real link between the virtual card and the physical card, other than using the same transaction account. The client’s physical card will continue to work even if they stop the virtual card.Virtual cards can be stopped immediately on the Capitec app and a new one, with a new number and CVV, can be created.Using a virtual card is safer than a physical card as the virtual card’s details are protected and kept on the Capitec app.

Remember to set your online shopping limit on the app to allow for the transaction to go through. To pay for online goods or services, these details (the number, expiry date and security code) should be entered as would normally be done with online purchases. They can tap the virtual card image on the app screen and the back of the card will appear with the card number, expiry date and the security code. Tap Add Virtual Card button, then follow the sign-up steps to complete.Ĭlients can simply go onto the Capitec app to view the card’s details.Choose Virtual Card in the top-right corner.Steps to activate a Capitec Virtual Card: Clients can manage the virtual card and its limits on the Capitec app. It is in fact a new, virtual debit Mastercard that is linked to a client’s Global One account. It is not a duplicate of the client’s physical debit card and has a different number and CVV. The virtual card is free to download and to use, and there are no virtual card fees. As the card is stored in the app, clients do not have to visit a branch to get their virtual cards. The virtual card’s limit can also be set by the client on our app, and can quickly be changed depending on the client’s need,” Viviers says.Ĭlients can create their virtual cards on the Capitec app (see steps below). “If a client has any security concerns, they can stop the virtual card in an instant and apply for a new one on our app. We are grateful that we can provide them with an easy and safe way to shop.”Īdded to the virtual card’s security benefits, is the ability to stop it immediately. “This environment calls for more online shopping, even among clients who have never tried it before. And with Black Friday and the festive season on its way, retailers are pulling out all the stops with advertising online deals. Viviers says the need for safe and secure online transactions is now particularly top of mind for many clients as the COVID-19 pandemic made them more reliant on ordering and paying for products and services online.

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